TRACK ORDER STATUS

We want to ensure your order arrives as quickly as possible. When ordering, select the correct model and color, we are unable to modify your order. Modifications or cancellations cannot be made once the order is in the system. Orders will be processed within 24 hours of ordering and be shipped the next day after the processing day.

All orders are handled and shipped out from the warehouse. Orders placed on weekends and on select holidays will be processed on the following business day.

Shipping Confirmation

A shipping confirmation is emailed to you as soon as your purchase has been processed and shipped.

Tracking

As the receiver it will be your exclusive responsibility to track your order and submit necessary requirements to the customs or courier. Otherwise if the order has been tagged as “return to sender” or “unsuccessful delivery due to the receiver not being able to follow-up” or have not submitted the necessary requirements or notification to the courier, we are not able to process any refund or replacement for free and you may need to place the order again.

Delivery

Your order may be delivered to you by either the local post office or a local courier. If you are not home when the delivery is made, a notice card may be left by the postal service to notify you on how and where your delivery can be collected. Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Cancellation/Changes

If you need to change or cancel your order, please contact us immediately. We process and ship orders very quickly. Once we have processed your order, we will be unable to make any changes.

Please note that any orders that have already been shipped cannot be cancelled. 

Due to the high volume of orders we are receiving, your shipment may take longer than usual.